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Right of Withdrawal

 

If you have purchased a product through the online store or by phone, you can return it to us within 14 calendar days and receive a full refund.

The product can be returned if the product is in its original condition, without signs of wear or use and with complete original packaging.

In addition, for all cases, the returned product must be accompanied by all the documents that accompanied it (Packaging, proof of retail sale, etc.).

If the product does not meet the above conditions, we reserve the right not to accept your return – change request.

Shipping costs are covered by us in case the product is returned because it is problematic or different from the one you ordered. In any other case the shipping costs are borne by you. After the return and after the product is checked, we credit your money in full.

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